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Corporate case study

Fonterra: Putting leaders’ learning into action

A real-world challenge. Stronger collaboration. Future leaders putting their skills into practice.

Client
Fonterra
Format
Tailor-made, full-day Big Bloom hackathon
Participants
37 future leaders across five teams
Delivered
November 2024, repeated November 2025
Fonterra future leaders celebrating with Big Bloom banners and coloured circles

From leadership learning to real-world impact

How can leadership development translate into practical skills that leaders can apply in the real world?

As the grand finale of Fonterra’s nine-month Accelerator Future Leaders Experience, Big Bloom was invited to design and facilitate a tailor-made hackathon that would enable future leaders to put their learning into practice.

The experience also brought together leaders from different functions and geographically dispersed cohorts, creating opportunities to strengthen relationships and collaborate beyond their usual teams.

The challenge was rooted in Fonterra’s social impact partnership with Pūhoro STEMM Academy, which supports Māori youth in accessing STEMM education and career pathways.

Learning better by doing good

Big Bloom designed and facilitated a full-day hackathon, bringing together 37 future leaders across five teams, supported by three Big Bloom coaches and five Fonterra facilitators trained in the Big Bloom method.

Through the four stages of the Big Bloom method (Empathy, Ideation, Prototyping and Pitches), participants engaged with Pūhoro STEMM stakeholders, explored different perspectives, generated ideas and developed solutions to a real-world challenge.

Working on a shared challenge gave participants the chance to practise essential leadership capabilities, including active listening, collaborative problem-solving, decision-making under pressure, rapid prototyping, communication and influence.

Fonterra teams at tables, adding sticky notes to Empathy, Ideation and Prototyping boardsA Fonterra participant placing a sticky note on a Big Bloom board as teammates look onA room of Fonterra teams at round tables, listening during the hackathon

Leadership capability in action

  • Navigating different viewpoints and reaching shared decisions.
  • Co-creating solutions rather than working independently.
  • Strengthening learning agility through experimentation and rapid prototyping.
  • Developing stakeholder empathy and framing problems around real needs.
  • Communicating ideas with confidence and making decisions under pressure.

Building capability beyond the event

Five Fonterra facilitators were trained in the Big Bloom method, equipping them with practical tools to bring collective intelligence into their own teams and future initiatives.

The experience developed participants’ leadership capabilities and strengthened Fonterra’s internal capacity to facilitate collaboration and problem-solving beyond the programme itself.

The results

9.3/10Overall participant satisfaction
10/10Learning effectiveness
100%Would recommend the programme
97%Found the programme useful to Pūhoro STEMM Academy
5Internal facilitators trained in the Big Bloom method
2 yearsDelivered in November 2024 and November 2025

The winning team developed Who Is in Your Waka?, a fresh approach to engaging Year 9–10 students earlier and creating a pipeline of future STEMM leaders within the Pūhoro community.

The Fonterra future leaders group standing together in a bright venue

In participants’ words

“The stakeholder interviews gave us energy, grounded us, gave us ownership and a sense of duty. It was inspiring and moving.”

ParticipantAccelerator Future Leaders Experience

“Lots of ideas, it didn’t seem possible how we’d agree on one, yet we did.”

ParticipantAccelerator Future Leaders Experience

“We were told to trust the process and we got there. I’m really proud to work for an organisation who will support this.”

ParticipantAccelerator Future Leaders Experience

“I loved how our team worked together. We identified our strengths which helped it all come together.”

ParticipantAccelerator Future Leaders Experience

What this demonstrates

A well-designed practical experience can turn leadership learning into action.

By combining real-world problem-solving with the development of internal facilitators, the hackathon gave Fonterra a powerful finale to its leadership journey: practical leadership development, cross-functional collaboration, social impact and lasting internal capability.

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